General Terms and Conditions
Your contractual partner is:
JACKS – Beauty Department Berlin
BANK: Berliner Volksbank
Account Nr.: 2172181000
Sort Code: 10090000
2.1Upon completion of the order form, which is available at www.jacks-beautydepartment.com, and by sending the order form to us you make a binding offer (the “Offer”) to us, which we accept upon delivery of the goods. Any confirmation of the Offer or other correspondence by us sent to you subsequent to your Offer is not deemed an acceptance of the Offer.
2.2 The specific text of your order cannot be stored by us and is no longer available subsequent to completion of the order process (i.e. delivery of the goods to you). Therefore, we kindly ask you to save all notices sent by us and keep a copy with due care. Upon dispatch of your order you will have the opportunity to print your order data.
2.3 The goods sold by us are exclusively sought-after trendy products. Therefore, we may only have very few items in stock for some of the products offered or these items may not be available in all sizes. In case an ordered product becomes no longer available in the volumes required or if the delivery will be considerably delayed, we will inform you as soon as possible, at the latest within 10 days after receipt of your order. In this event you will not have a right to request delivery.
Statutory Right of Revocation
You may revoke your contractual declaration within two weeks, without giving reasons for revocation, by sending a notice in text form (e.g. letter, fax, e-mail), or by returning the ordered goods in the event you have received the ordered goods within the above mentioned time-period. The two-week period starts at the earliest upon your receipt of these terms of revocation in text form, but not prior to your receipt of the goods and not before our duties to furnish certain information pursuant to Article 246 Sec. 2 in connection with Sec. 1 para. 1 and 2 EGBGB have been met, as well as our duties subsequent to article 312g paragraph 1 sentence 1 BGB in connection with Article 246 Sec. 3 EGBGB. To observe the deadline for revocation it is sufficient to send out the goods or the revocation within the time period.
The right of revocation don´t excist for products and items which are especially ordered for you!
Furthermore, for hygiene reasons, all cosmetics products ( makeup, eye shadow, lipstick, mascara, etc.) are excluded from the return policy. There is no evidence for certain packaging and textures that the product hasn't been opened or tested . The revocation period is sufficient to send the item or the revocation.
The revocation shall be sent to:
JACKS Beauty Department
4. All goods remain our property until full payment has been received.
We may at our discretion decide whether to accept an online order and to what extent. In case of a prepayment, we reserve the right to refuse the online order if payment into our account is not received within 7 days from receipt of the order. In the case we should not fulfil an online order we will inform you immediately.
6.3 Liability for return charges in case of revocation
When effectively exercising the statutory right of revocation you will bear the regular costs of a return if the delivered goods conform to the ordered goods and the purchase price of the returned goods does not exceed EUR 40.00, or if the purchase price is higher and you have not made payment or a partial payment at the time of the revocation of the order.
6.4 Liability for compensation for the value in case of revocation
When effectively exercising the statutory right of revocation you will be liable for compensation of the value as follows: (i) upon impairment of the goods, insodar as the impairment results from a treatment of the goods, which exceeds an examination of the features and the functioning, or (ii) for usufruct only if you have used the goods in a manner, which exceeds an examination of the features the and functioning.
7.1 The purchase price and the shipping fees may be paid by credit card (VISA, MASTERCARD), as well as by prepayment into our bank account or via Paypal. We reserve the right to refuse certain payment methods.
7.2 You may not offset payments with claims against us unless such claims are undisputed or have been decided by a court with res judicata. You may not retain payments because of counterclaims which are based on other contracts.
8.1 Claims for damages - regardless of their legal grounds - which may be directed against us or our auxiliary or vicarious agents are limited in amount to those damages which might reasonably have been foreseen by us upon conclusion of contract. However, unless the damages are the result of our breach of a substantial contractual obligation, the damage compensation shall be limited to a maximum of ten times the value of the order.
8.2 The aforementioned liability limitation shall not apply to damages resulting from intentional or grossly negligent misconduct or for damages to life, limb or health.
9.1 As our customer you consent to having us collect, process and use your personal data for the performance of all obligations resulting from our transaction. Your address details and e-mail address may be used for notifications concerning your orders and - if you have consented insofar - for maintaining customer relations and for marketing purposes. Provided you have consented for use of your personal data for customer relations and marketing purposes, you may revoke your consent at any time by deleting the check in the appropriate box in your account information.
9.4 Concerning data protection please note our separate Data Protection Policy.
German law (ousting CISG) will apply to all contracts entered into through our Website, unless there is mandatory local law of the country where you are located.